Shipping & Returns
Shipping policy
All our orders will be sent through the Post Office. The maximum weight of the packages is 2kg.
Peninsular shipments to Spain and Andorra
Express (24 - 48h): €5.99
Standard (48 - 72h): €2.99
Standard (order +50€): Free
Collection at the Correos office (48 - 72 hours): €2.99
If you can't find your place of residence among the shipping options but you are dying to be part of guardproject ™ , write to us at info@guardproject.com and we will try to send your package wherever you are with a personalized shipping rate.
All orders placed within our working hours will be prepared and sent the same day, while orders placed outside our working hours (after 2pm or on weekends or holidays) will be prepared and sent the next day. business day.
Our working hours are Monday to Friday from 9 a.m. to 2 p.m.
If you need more information, contact us at info@guard-project.com
Returns
If your order is not what you expected, don't worry! You have 15 calendar days from the moment you receive the order to return it to us. To do this, you must prepare the package as it arrived and as protected as possible. Once it reaches our warehouses and we verify that everything is in perfect condition, we will proceed to refund the amount of the items.
Return shipping costs are the responsibility of the customer and in no case will we refund the shipping costs of the order itself.
The refund will be made using the same payment method with which you made the purchase.
Guardproject ™ reserves the right to partially refund or not refund the return of orders that do not arrive in perfect condition.
To return your order, contact us: info@guardproject.com